Automation Manager – Fulfillment Pharmacy

Position Summary

Key Responsibilities

Medication Preparation & Dispensing

• Optimize pharmacy workflows for automation and scale solutions that improve throughput and reduce waste.
• Accurately fill and label prescriptions under pharmacist supervision in accordance with state and federal regulations.
• Prepare multi-dose or adherence packaging (e.g., blister cards) using robotic and automated dispensing technology.
• Perform barcode verification, visual inspections, and batch audits to ensure accuracy prior to pharmacist verification.

Automation & Technology Operations

• Manage and upgrade automated dispensing cabinets and robotic pill dispensers.
• Operate and maintain robotic automation and adherence packaging equipment.
• Load medications, calibrate canisters, and manage NDC updates to ensure correct product mapping in automation systems.
• Conduct daily quality control checks, cleaning, and preventive maintenance as outlined in manufacturer protocols.
• Troubleshoot minor automation issues and escalate system errors to appropriate technical support.
• Responsible for the preventative maintenance of all automatic dispensing machines.
• Point of contact with the vendor to schedule all vendor provided maintenance.

Training

Inventory & Supply Management

• Receive, stock, and rotate inventory to maintain product integrity and compliance with storage requirements.
• Manage controlled substances in accordance with DEA regulations and internal accountability procedures.
• Monitor par levels and minimize medication waste.
• Oversee inventory management via automation including ordering, tracking and managing project budgets.
• Support reverse distribution and expired medication processing per policy.

Collaboration & Communication

• Strong leadership, communication and analytical skills to drive change management.
• Communicate proactively about order status, medication shortages, or delays in production.
• Participate in team huddles, workflow reviews, and continuous improvement initiatives.

Regulatory Compliance & Quality Assurance

• Adhere to all state Board of Pharmacy laws, DEA regulations, HIPAA requirements, and company SOPs.
• Maintain cleanliness, organization, and safety standards within the fulfillment and automation areas.
• Document all activities accurately and in real time within designated systems.
• Ensure that automation technologies align with regulatory standards including managing change controls and validation protocols.
• Additional duties as assigned by the company in its sole discretion.

Qualifications

• Education: High school diploma or equivalent required.
• Licensure/Certification:
  • Active state Pharmacy Technician license in New Jersey
  • National certification (PTCB or NHA).
• Experience:
  • Minimum of 5 years of pharmacy technician experience required.
  • Minimum of 5 years of experience with robotic dispensing and adherence packaging systems required.
  • Minimum of 2 years of experience training on pharmacy automation systems required.
• Skills & Competencies:
  • Strong attention to detail and organizational skills.
  • Comfortable with technology-driven workflows.
  • Ability to prioritize and perform effectively in a high-volume environment.
  • Team-oriented, reliable, and committed to quality patient care.

Physical & Work Environment

• Requires standing for long periods and performing repetitive tasks such as counting, packaging, and operating machines.
• Regular use of computers, barcode scanners, and automated dispensing equipment.
• Pharmacy business hours with possible evening or weekend rotations based on operational needs.

What We Offer

• Purpose-driven culture and opportunity to make a meaningful impact in end-of-life and chronic care.
• Collaborative and mission-driven work environment.
• GalenusCare is committed to the well-being of our team members and offers a variety of benefits to support our employees. Full-time employees working 35+ hours per week are eligible for our benefits package. Benefits include, but are not limited to health, vision, and dental insurances, PTO, and paid holidays.