Pharmacy Technician – Fulfillment Pharmacy

Position Summary:

The Pharmacy Technician supports the safe, accurate, and efficient preparation of medications in a fulfillment pharmacy. This role focuses on operating and maintaining adherence packaging and robotic automation systems, and traditional pharmacy technician duties to ensure timely delivery of individualized medication regimens. Working under the direct supervision of a licensed pharmacist, the technician ensures precision, regulatory compliance, and compassionate service aligned with the clinical goals of comfort, continuity, and patient-centered care.Key Responsibilities:

Medication Preparation & Dispensing

• Accurately fill and label prescriptions under pharmacist supervision in accordance with state and federal regulations.
• Prepare multi-dose or adherence packaging (e.g., blister cards) using robotic and automated dispensing technology.
• Perform barcode verification, visual inspections, and batch audits to ensure accuracy prior to pharmacist verification.

Automation & Technology Operations

• Operate and maintain robotic automation and adherence packaging equipment.
• Load medications, calibrate canisters, and manage NDC updates to ensure correct product mapping in automation systems.
• Conduct daily quality control checks, cleaning, and preventive maintenance as outlined in manufacturer protocols.
• Troubleshoot minor automation issues and escalate system errors to appropriate technical support.

Inventory & Supply Management

• Receive, stock, and rotate inventory to maintain product integrity and compliance with storage requirements.
• Manage controlled substances in accordance with DEA regulations and internal accountability procedures.
• Monitor par levels, assist with purchasing, and minimize medication waste.
• Support reverse distribution and expired medication processing per policy.

Collaboration & Communication

• Adaptable and willing to move across multiple stations as needed or assigned.
• Communicate proactively about order status, medication shortages, or delays in production.
• Participate in team huddles, workflow reviews, and continuous improvement initiatives.

Regulatory Compliance & Quality Assurance

• Adhere to all state Board of Pharmacy laws, DEA regulations, HIPAA requirements, and company SOPs.
• Maintain cleanliness, organization, and safety standards within the fulfillment and automation areas.
• Document all activities accurately and in real time within designated systems.

Additional duties as assigned by the company in its sole discretion.

Qualifications:

• Education: High school diploma or equivalent required.
• Licensure/Certification: Active state Pharmacy Technician license in New Jersey is required.
• CPhT certification is required.
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• Experience: Minimum of 2 years of pharmacy technician experience required.
• Experience with robotic dispensing or adherence packaging systems preferred.
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• Skills & Competencies: Strong attention to detail and organizational skills.
• Comfortable with technology-driven workflows.
• Ability to multi-task, prioritize and perform effectively in a high-volume, fast-paced environment.
• Team-oriented, reliable, and committed to quality patient care.

Physical & Work Environment:

• Requires standing for long periods and performing repetitive tasks such as counting, packaging, and operating machines.
• Regular use of computers, barcode scanners, and automated dispensing equipment.
• Standard pharmacy hours with possible evening or weekend rotations based on operational needs.

What We Offer:

• Purpose-driven culture and opportunity to make a meaningful impact on chronic care.
• Collaborative and mission-driven work environment.
• ChorusRx is committed to the well-being of our team members and offers a variety of benefits to support our employees. Full-time employees are eligible for our benefits package. Benefits include, but are not limited to medical, vision, and dental insurances, equity, PTO, and paid holidays.